All Writing
Thinking out loud, in public.
Writing on the intersections of complexity, digital transformation, human-centered technology, and the things most people in the room are avoiding.
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[PLACEHOLDER] Why Complexity Is Not the Enemy
Most organizations try to reduce complexity. The ones that succeed learn to navigate it.
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[PLACEHOLDER] The Human Cost of Systems That Don't Think
Every system deployed without genuine empathy for its users creates a tax someone else pays.
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[PLACEHOLDER] What AI Adoption in Government Actually Looks Like
Not the keynote version. The version where you're in the room when the third pilot fails.